Privacy Policy

Last modified: August 19, 2024

At Figur Finances Advisory Inc. (hereafter “Figur Advisory”), we make it our duty to respect the privacy of our clients, future clients and visitors to our website. This is why we have taken, and will continue to take, the necessary means to preserve the confidentiality of the personal information we have in our possession. Figur Advisory recognizes the importance of your privacy and the sensitive nature of your personal information.

The purpose of this privacy policy is to inform you of the practices of Figur Advisory, relating to the collection, use and disclosure of personal information that may be provided through access or use of our website or which may otherwise be collected by our team (for example by telephone).

This policy explains why we collect personal information, what we do with it, the measures taken to ensure secure access to this information, the retention period and the data destruction process as well as information about the contact person if you have any questions or concerns about this policy.

Personal information collected

First, it is important to define what personal information is, Law 25 defines personal information as “any information which concerns a natural person and allows, directly or indirectly, to identify them”.

From September 22, 2023, personal information that concerns the exercise of a person’s functions within a company, such as their name, title and function, as well as the address, email address and phone number of his place of work are excluded from the application of the sections on the collection of personal information and on the confidential nature of personal information of the Private Sector Act, in addition to information of a public nature within the meaning of the law.

In the course of our activities, we collect and use certain personal information about our customers and prospects. Indeed, in the “CONTACT” and “APPLICATIONS” sections (first name, last name, email, phone number, etc.), are requested in order to process your request, provide our services and understand your needs to better serve you.

What do we do next with your personal information?

We transfer the information to the person providing the service and they will use the information only for professional purposes.

Cookie Policy

Figur Advisory’s website uses cookies and other related technologies (for simplification, all these technologies are referred to as “cookies”). Cookies are also placed by third parties used in particular to collect statistics.

What is a cookie?

A cookie is a small file sent by the pages of the website and stored by your browser on the hard drive of your computer or other device. The information stored there may be sent back to our servers or to the servers of relevant third parties during a subsequent visit.

What is a script?

A script is an element of code used to make the website function correctly and interactively. This code is executed on our server or on your device.

What is a web beacon?

A web beacon is a small piece of invisible text or image used to track traffic and store various data related to the use of the website.

Third parties

Figur Advisory uses the services of third parties who place cookies, notably Google. Figur Advisory cannot guarantee that these third parties manage your personal data in a reliable or secure manner but must also comply with the laws. These parties should be considered independent data controllers. It is recommended that you read the privacy statements of these companies.

Statistical cookies

Figur Advisory uses statistical cookies to optimize the experience of Internet users on its website. With these statistical cookies, Figur Advisory obtains comments on the use of its website.

Consent

When you visit Figur Advisory’s website for the first time, a pop-up window will be displayed with an explanation about cookies. You have the right to refuse them and to oppose any other use of non-functional cookies.

You can also disable your browser’s use of cookies, but please note that the website may no longer function properly.

Enable/disable and delete cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies should not be placed. Another option is to modify your browser settings so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that Figur Advisory’s website may not work properly if all cookies are disabled. If you delete cookies in your browser, they will be placed again after your consent when you revisit the website.

Your rights regarding personal data

You have the following rights regarding your personal data:

1. You can send a request for access to the data concerning you processed by Figur Advisory;
2. You can object to the processing of your personal data;
3. You may request an overview, in a commonly used format, of the data processed about you;
4. You may request the correction or deletion of data if it is incorrect or no longer current;
5. You have the right to withdraw your consent at any time, subject to contractual or legal restrictions and reasonable notice. You will be informed of the implications of such a withdrawal;
6. You have the right to address an objection regarding any non-compliance with PIPEDA to our organization and, if the issue is not resolved, to the Office of the Privacy Commissioner of Canada.

To exercise these rights, please contact Figur Advisory using the contact details at the bottom of this policy. If you have a complaint about how Figur Advisory handles your data, we would like to hear from you.

Contact person

You may exercise the rights provided for in this Policy or address any other questions or complaints regarding the practices of Figur Advisory with respect to the protection of personal information by contacting Figur Advisory.

Individuals provide consent to the collection, use and disclosure of personal information by us when they accept Figur Advisory’s Cookie Policy.

How is your personal information protected?

We will maintain the confidentiality of your information and it will be used only in accordance with this Privacy Policy. Our internal practices help protect your privacy by limiting employee access to and use of customer data.

Figur Advisory has implemented various procedures such as a procedure for modifying access to sensitive data, a procedure for updating and revising the sensitive data register, a procedure for deleting and anonymizing sensitive data as well as an internal confidentiality policy.

We employ reasonable security measures to protect against the theft, loss, misuse or alteration of your personal information. It is important to note, however, that any information transmitted over the Internet may be intercepted by third parties. As such, we cannot and do not assume any liability for the theft, loss, misuse or alteration of any personal information transmitted over the Internet.

The protection of personal information is a major concern for us and we are prepared to take appropriate and timely measures in the event of an incident involving personal information, in accordance with applicable privacy laws.

In fact, we have a complaints management procedure, a cybersecurity incident report is completed for any incident that has caused harm or not, the sensitive data register is reviewed periodically in order to capture changes.

Retention and destruction of your personal information

We retain personal information only for as long as necessary to fulfill the purposes for which the information was collected, or for legal or business purposes. When your personal information is no longer needed, we will destroy it or make your personal information non-identifiable (that is, we change the information so that it cannot be traced back to or associated with a specific individual).

Contact us

If you have any questions about Figur Advisory’s privacy policy, or if you have reason to believe that Figur Advisory has not adhered to this privacy policy, you may contact us in writing at:

Privacy Officer
Annie Allard, Vice President
Email: annie@figurconseil.com

Changes to this Data Privacy Policy

Figur Advisory reserves the right to modify or amend this section at any time and for any reason. It is your responsibility to review it, as you are subject to all such modifications. Nothing in this section is intended to create an agreement or contract between Figur Advisory and users visiting this website or providing any identifiable information.